Customer Support and After Care Services
We will carry out a free of charge site survey to ensure you are purchasing the correct Pool Lift or Pool Hoist for you pool or spa.
When you purchase a lift from The Pool Lift Company we will carry out a free of charge, full site survey prior to your confirmation to ensure you are purchasing the correct lift for your needs and your pool side or spa area. This is something, we believe is not carried out by any of our competitors and is just the start of the fantastic service you can expect from The Pool Lift Company!
Once your order is confirmed our installation team will fully install the lift and give your staff full training on the operation of the machine. At the end of the first year we carry out a full service on your lift to ensure it is working to its optimum capability. At this point you have the option to purchase a servicing agreement or simply choose to call us as and when you require a service.
We hold spare parts in stock which means we can react quickly, should a fault occur, meaning minimum down time in the use of your lift.
On top of all of this we can even brand the lift with your own logo – another service that we offer you at no extra charge!
Get in touch today to arrange a free site survey!